RMG Podiatrist Provides Physically Distant Communication

June 6, 2020 | 2 min. to read

Podiatrist Eveline F. Tan, DPM, performed a three-hour foot-saving surgery on a patient in mid-April. With COVID-19 precautions then limiting in-room interactions, Dr. Tan adapted to the circumstances by changing her method of communicating with the patient’s family.
 
In this picture, a family member looks through the window at X-ray images on the computer screen and listens on her cell phone as Dr. Tan explains the images. The result: Clear, personal communication, despite physical distancing, kept the patient and family member fully apprised of the post-operative recovery plan.
 
“Our greatest desire is to meet the needs of the patient, and that includes encouraging family engagement with the treatment plan, especially post-surgically,” says Dr. Tan. “My team and I have regular brainstorming sessions to determine how we can provide the care and communication needed. The visit shown was one of many where we adjusted for these COVID-19 times.”
 
To protect privacy, the computer screen has been blacked out and the family member’s face has been blurred in this photo.

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