COVID-19 Vaccine Invitation Status Week of April 12:
Invites are sent on an weekly basis to patients who have birthdays and are turning 65, or who have had recent visits and now meet the established patient criteria.
Invites have been sent to all established patients 65 and older as well as established patients 18 and older who have at least one high-risk medical condition as defined by the Illinois Department of Public Health. Please review the High-Risk Patient Criteria section below for additional details.
Established Patient Criteria Northwestern Medicine is only vaccinating established patients at this time. For the purposes of this phase of the Northwestern Medicine COVID-19 vaccination program, a patient is considered established if they meet one of these two criteria:
They have seen their NMG, RMG or NMPN primary care physician either in person or via telehealth in the past 18 months
They have had at least three appointments with the same NMG/RMG specialty physician in the past 18 months, and the specialty is on the approved specialty list.
Patients who have only been seen in an Immediate Care Center or Emergency Department are not considered established patients.
We are scheduling patients as quickly as possible, but we have more patients than available doses. Many community-based vaccination clinics are now open. We encourage you to sign up for an appointment at any of these clinics. Find a list of resources on the NM.org COVID-19 Resource Center.
High Risk Patient Criteria Northwestern Medicine is beginning to send invitations to established patients age 18 and older who have at least one high-risk condition as defined by the Illinois Department of Public Health.
Click here to review the applicable clinical criteria and/or diagnosis codes that satisfy each of the below conditions.
BMI > 40 = Severe Obesity
BMI between 30 and 39 = Obesity
Smoking (coming soon)
Chronic kidney disease
Solid organ transplant (coming soon)
Sickle cell disease
NM patients who have an active pregnancy episode. Patients with a delivery episode linked to that pregnancy will be excluded.
Persons with a disability
Per IDPH guidelines: For this purpose, a person with a disability is defined as a “person who is, and who is expected to indefinitely continue to be, subject to any of the following five types of disabilities: physical disability, developmental disability, visual disability, hearing disability or mental disability.” This definition is aligned with Illinois statute 15 ILCS 335/4a.
If you believe a patient should have been identified as high risk and invited to schedule, please ensure the patient’s chart has been updated to reflect one of the qualifying criteria. Patients are being scheduled as quickly as possible, but eligible patients outnumber available doses. Patients are encouraged to schedule an appointment at any available vaccination site, a comprehensive list of Illinois vaccination locations can be found here.
Invitation will come via MyNM with a link to the scheduling workflow.
If patients cannot find their invitation, they can log into their MyNM account and follow the instructions in the appendix to get to the scheduling workflow. Patients who do not have an invitation will not see this option.
All available appointments will appear across locations, so patients need to be careful to select their desired location.
If no appointments are available, that means they cannot schedule right now. They should check back often for updated appointment options. The COVID-19 Vaccine Hotline uses this same system to schedule appointments. No additional slots are available if patients call the hotline vs. using the website to schedule.
When patients schedule their vaccination appointment, they can see it in MyNM.
Patients who do not have a MyNM account
Invitation will come based upon the patient’s communication preference in Epic (phone call, email or text message). This will be the same method as how they receive appointment reminders.
Patients can follow the instructions to enter their code and use the open scheduling tool to see available appointments.
All available appointments will appear, so patients will need to be careful to choose their desired location.
If no appointment is available, they should check back often. The COVID-19 Vaccine Hotline uses this same system to schedule appointments. No additional slots are available if patients call the hotline vs. using the website to schedule.
Johnson & Johnson COVID-19 Vaccine Use Resources
Johnson & Johnson COVID-19 Vaccine Use Paused On Tuesday, April 13, the Centers for Disease Control and Prevention (CDC) and Food and Drug Administration advised a pause in using the Johnson & Johnson COVID-19 vaccine. Northwestern Medicine has not given this vaccine to patients or employees at vaccine clinics.
In response, the following have paused use of the vaccine:
Illinois Department of Public Health (IDPH)
U.S. military, which provides COVID-19 vaccines at federally run sites
CVS and Walgreens, two pharmacies that participate in a federal vaccination program
Talking Points and Pre-approved Replies to Patient Emails Materials on this page are provided to assist teams in addressing patient questions. We are frequently updating FAQs on NM.org and draft replies so please check back often. If additional support is needed, questions should be routed to email@example.com and include the following:
Patient’s full name
The email address is not to be shared externally. The COVID-19 Response Group will triage to the appropriate owner.
Pre-Approved Replies to Patients Vaccine Inquiries: